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Terms & Conditions

1. Acceptance of Terms

1.1. By accessing or using our website and services, you ("Customer") agree to be bound by these Terms and Conditions (“Terms”). If Customer does not agree to any part of the Terms, please do not use the website or any services provided by HyperHedge.

1.2. If Customer is entering into this agreement on behalf of a company or other legal entity, it's Customer's responsibility to ensure to have the authority to bind such entity to these Terms.

2. Description of Services

2.1. HyperHedge provides business consulting services ("Services"), including but not limited to:​

  • Accounting process review

  • Process optimization

  • Financial reporting and analysis

  • Training and advisory sessions

  • Excel knowledge sharing​

​2.2. All descriptions of services provided are for informational purposes only and are subject to change. While we strive to maintain accuracy and provide up-to-date information, we reserve the right to modify, discontinue, or update the services or terms at any time without prior notice. Any such changes will be communicated directly to affected Customers and will apply from the moment they are updated in the Terms and Conditions.

2.3. Our services are provided under different models, which may include:

  • One-time services – Services that are provided on a single occasion, without ongoing commitments. Once completed, these services will be deemed fulfilled and no further obligations will be incurred by either party, unless agreed otherwise.

  • Subscription-based services – Services provided on a recurring basis, such as monthly or yearly subscriptions. By subscribing to these services, Customer agree to the terms associated with the subscription, including automatic renewal (unless canceled).

  • Ongoing services – Services provided on an ongoing basis, where we continue to provide services until terminated by either party. The terms of the ongoing service, including cancellation and modification policies, will be agreed upon separately.

2.4. The specific type of service provided will be agreed upon with each Customer before delivery. Customer will receive clear details about the nature and duration of the service at the time of agreement or subscription.

3. Customer Obligations

3.1. By using our services, Customer agree to:

  • Provide accurate and complete information when requested

  • Use the website and services for lawful purposes only

  • Not engage in any activity that could harm or disrupt our website or services​

3.2. Customer is responsible for maintaining the confidentiality of their account details, including username, password, and any other sensitive information related to their account. If Customer become aware of any unauthorized use of their account or data breaches, Customer must notify HyperHedge immediately by contacting us at info@hyperhedge.eu. Prompt reporting of such incidents helps us take necessary actions to secure Customer's data and prevent further unauthorized access.

3.3 Customer must pay for the services and accept them in accordance with the procedure established by these Terms.

3.4. All payments are due in EUR (Euros) unless otherwise specified in the agreement.

3.5. Payment terms, including amounts, due dates, and billing cycles, will be outlined in the specific service agreement between Customer and HyperHedge. These terms may vary depending on the nature of the service, and any modifications to the terms will require mutual agreement in writing.

3.6. Before concluding the purchase-sale agreement, the Customer undertakes to thoroughly familiarize themselves with all the terms and conditions of purchase.

4. Customer Rights

4.1. Customer has the right to purchase services on the website www.hyperhedge.eu in accordance with the procedure established by these Terms.​​

4.2. Customer has the right to withdraw from purchase-sale agreement if the HyperHedge fails to fulfill their obligations.

4.3. If a Customer based in the European Union, it has the right to withdraw from purchase within 14 days without giving any reason, in accordance with EU consumer protection laws. The withdrawal period starts from the date of the conclusion of the contract (for services) or from the date of delivery (for digital goods).

4.4. To exercise right of withdrawal, Customer must notify us in writing by email at info@hyperhedge.eu within the 14-day period. 

4.5. Services provided by HyperHedge for business and professional clients (B2B), the statutory right of withdrawal does not apply.

5. HyperHedge Obligations

5.1. HyperHedge undertakes, under the conditions set forth in these Terms, to enable the Customer to purchase services on the website www.hyperhedge.eu.

5.2. HyperHedge will make reasonable efforts to ensure that its services are available, reliable, and delivered to a high standard of quality. While we strive to provide uninterrupted and error-free service, we cannot guarantee 100% uptime or performance, particularly where factors are beyond our control (e.g., internet outages, third-party system failures, or force majeure events).

5.3. We may perform scheduled maintenance or upgrades from time to time, during which services may be temporarily unavailable. In such cases, we will endeavor to provide advance notice where feasible and minimize disruption to Customer.

5.4. If, due to important circumstances, HyperHedge is unable to deliver the paid services to the Customer, HyperHedge undertakes to refund the amount paid by the Customer within 14 business days.

6. Intellectual Property

6.1. All content on this website, including but not limited to text, graphics, logos, service descriptions, and software, is the property of HyperHedge or its licensors and is protected by applicable intellectual property laws. Customer may not reproduce, distribute, or use any part of this content without prior written consent.

6.2. Unless otherwise agreed in writing, any documents, reports, templates, presentations, or other materials ("Materials") provided by HyperHedge during the course of consulting services are the intellectual property of HyperHedge.

6.3. HyperHedge grants the Customer a limited, non-exclusive, non-transferable, and non-sublicensable license to use these Materials solely for internal business purposes and in accordance with the scope of the agreed consulting services. The Customer may not:

  • Distribute, share, or resell the Materials to any third party;

  • Modify or create derivative works based on the Materials outside the agreed purpose;

  • Use the Materials in a manner that violates any applicable laws or infringes on the intellectual property rights of HyperHedge.

6.4. All rights not expressly granted are reserved by HyperHedge

7. Confidentiality

7.1. Any information shared with HyperHedge in the course of receiving services will be treated as confidential and used solely for the intended purpose, unless required by law or with Customer's explicit consent.

7.2. Both parties agree to treat all non-public, proprietary, or confidential information disclosed during the course of the services ("Confidential Information") with the highest degree of care.

7.3. Confidential Information includes, but is not limited to: business strategies, trade secrets, financial data, technical processes, internal documents, and any other information clearly marked or understood to be confidential.

7.4. Unless otherwise agreed in writing, both HyperHedge and the Customer agree to:

  • Use Confidential Information solely for the purpose of fulfilling their obligations under the service agreement;

  • Not disclose Confidential Information to any third party without prior written consent from the disclosing party;

  • Take reasonable steps to protect the confidentiality of the information.

7.5. These confidentiality obligations shall continue for a period of two (2) years after the termination or completion of the services, unless otherwise required by law or agreed in writing. This clause shall not apply to information that:

  • Was already lawfully known to the receiving party prior to disclosure;

  • Is or becomes publicly known through no fault of the receiving party;

  • Is independently developed without use of the other party’s Confidential Information;

  • Is required to be disclosed by law or valid legal process, provided that reasonable prior notice is given (if permitted by law).

8. Limitation of Liability

8.1. To the fullest extent permitted by applicable law, HyperHedge shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or business opportunities, arising out of or related to the use of our services or materials, even if advised of the possibility of such damages. Nothing in these Terms and Conditions shall limit or exclude liability for:

  • Death or personal injury caused by negligence;

  • Gross negligence or willful misconduct;

  • Fraud or fraudulent misrepresentation;

  • Any other liability which cannot be lawfully limited or excluded under applicable law.​

8.2. All final reviews, approvals, filings, and decisions — including but not limited to those submitted to tax authorities, regulatory institutions, or third-party platforms — are the sole responsibility of the Customer. HyperHedge provides consulting and technical support, but does not assume liability for compliance, accuracy, or consequences of submitted data.

8.3. All services are provided on an “as-is” and “as-available” basis, without warranties of any kind unless explicitly stated in writing.

8.4. HyperHedge is released from any liability in cases where losses arise due to Customer's failure to familiarize with these Terms - despite having had the opportunity to do so - by disregarding HyperHedge's recommendations and own obligations.

8.5. HyperHedge is not liable to Customer or any third party for any damage or loss of any kind or nature, including but not limited to direct or indirect, material or non-material damage or loss, whether related to tort or contractual liability, lost income or profit, penalties (fines, late payment interest), as well as losses in any way related to the disruption of normal business operations.

8.6. Total liability for any claims arising under or in connection with the services shall be limited to the total fees paid by the Customer to HyperHedge for the specific service giving rise to the claim, unless otherwise required by law.

9. Third-Party Links

9.1. Our website or communications may contain links to third-party websites, tools, or services that are not owned or controlled by HyperHedge. These links are provided for Customer's own convenience and informational purposes only.

9.2. Inclusion of a link does not imply endorsement, approval, or guarantee of the content, services, or practices of the linked third party. HyperHedge assumes no responsibility for the accuracy, legality, or content of any external site or for any loss or damage that may arise from use of them.

9.3. We recommend reviewing the terms and privacy policies of any third-party sites before visiting.

10. Termination

10.1. We reserve the right to terminate or suspend Customer's access to the website or services at our sole discretion, without prior notice, for conduct that we believe violates these Terms or is harmful to other users or the company. 

10.2. Either party may terminate the agreement for any reason by providing [30] days’ prior written notice to the other party. This grace period allows for a smooth transition and the settlement of any ongoing obligations.

10.3. Either party may terminate the agreement immediately upon written notice if the other party:

  • Materially breaches these Terms and fails to remedy the breach within [14] days of receiving notice; or

  • Engages in unlawful, fraudulent, or unethical conduct; or

  • Becomes insolvent or is subject to bankruptcy or similar proceedings.

10.4. Upon termination, whether for cause or not:

  • Access to Services: Customer access to services, platforms, or deliverables provided by HyperHedge will be suspended or revoked as of the termination date.

  • Outstanding Payments: All fees for services rendered up to the date of termination, including any unpaid invoices, become immediately due and payable.

  • Retention of Materials: The Customer may retain any materials lawfully received prior to termination under the granted license, subject to continued compliance with the license terms.

  • Confidentiality and Other Surviving Clauses: All provisions that by their nature should survive termination (e.g., confidentiality, intellectual property, limitation of liability, and payment obligations) shall remain in effect.

11. Force Majeure

11.1. Neither party shall be held liable for any failure or delay in the performance of their obligations under these Terms and Conditions (except payment obligations) if such failure or delay is caused by events beyond their reasonable control, commonly referred to as Force Majeure events.

11.2. Force Majeure events include, but are not limited to:

  • Natural disasters (e.g., floods, earthquakes, storms)

  • War, terrorism, armed conflict, or civil unrest

  • Epidemics or pandemics

  • Government actions, embargoes, or legal restrictions

  • Strikes, labor disputes, or supply chain disruptions

  • Failure of public or private telecommunications or power networks

  • Cyberattacks or major system failures not caused by the affected part

11.3. If a Force Majeure event occurs:

  • The affected party shall be excused from performing its obligations for the duration of the event, to the extent that the event prevents or delays performance.

  • The affected party must promptly notify the other party in writing, specifying the nature and expected duration of the event.

  • Both parties shall use reasonable efforts to resume full performance as soon as reasonably possible.

11.4. If the Force Majeure event continues for more than [60] days, either party may terminate the agreement by providing written notice, without incurring liability for early termination.

12. Privacy and Data Protection

12.1. We are committed to protecting Customer's personal data and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR).

12.2. Our collection, use, and storage of personal data are governed by our Privacy Policy, which forms an integral part of these Terms and Conditions.

12.3. By using our services, Customer acknowledge and agree to the practices described in the Privacy Policy.

12.4. We only collect and process personal data when we have a lawful basis to do so, and we implement appropriate technical and organizational measures to safeguard Customer's information.

12.5. Privacy Policy accessible through the link www.hyperhedge.eu/privacy-policy

13. Governing Law

13.1. These Terms shall be governed by and construed in accordance with the laws of the Republic of Lithuania, without regard to its conflict of law provisions.

14. Changes to Terms

14.1. HyperHedge reserves the right to update or revise these Terms at any time. The most current version will always be posted on our website. Continued use of our services after changes are made constitutes Customer's acceptance of the updated Terms.

14.2. HyperHedge will notify Customers by email or website notice of material changes.

14. Contact Us

14.1. If any questions about these Terms, please contact us at:

📧 Email: info@hyperhedge.eu
🌐 Website: https://www.hyperhedge.eu

HyperHedge

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